The professional profile that must be present in every security guard company has very specific characteristics. Taken together, they make up a good professional in the security sector and guarantee, not only the good provision of the service, but also make it possible for the presence of that guard to generate value for the client who has chosen to professionalize their security systems. Let’s see what are the main and most important characteristics of a good security guard security guard service.
Reaction capacity
In countless scenarios, the security guard must analyze the situation he or she faces and put it in context along with the rules and protocols to which he or she is obliged. Sometimes, what the rules dictate and what common sense dictates follow parallel or opposing paths. And it is the human factor that makes the difference. Even today, it is that human factor that tips the balance towards what a professional decides in the field, compared to the innumerable advantages of technology.
Good communication skills
Like all work carried out in front of the public, the work of a security guard has to be reinforced with adequate communication skills. A good disposition, capacity for dialogue, serenity in situations of tension and stress, assertiveness and the ability to interact with other people effectively are very important tools for a professional who is dedicated to surveillance . To this must be added an aspect that transmits trust and security, characteristics that must be present in all facets of work in this sector.
Leadership and teamwork skills
In various cases of protection and security work, the professional must work in collaboration with other members of a broader team. Either from the security guard company itself , or from the State Security Forces and Bodies. On these occasions, the security guard must have the appropriate mechanisms and tools to work as a team in a coordinated and efficient manner. It also happens that this professional must make decisions quickly and must be able to adopt a leadership position before others on specific occasions.
Training and experience
As in many other professional sectors, in the field of security and surveillance you have to be aware of a multitude of advances, changes and new work ecosystems. To stay up to date, a high-level security guard must be immersed in a permanent training process that makes it impossible for him to “lose his footing” within that framework. To this training for excellence must also be added the experience treasured by every professional who, many times, directs the security guard in the right direction in situations similar to others that he has already experienced before and has successfully resolved.
Sharp common sense
It is clear that a security guard may be forced to react in a risk situation and must do so, if necessary, effectively and quickly. A good security professional must be concerned about his health and trained in specific disciplines such as self-defense, immobilization and reduction of people, etc. This shows a commitment to efficiency in their work and also a commitment to themselves to carry out their work in the best possible conditions.