Zee Medical Billing has been focused on billing and accounts receivable management for private medical practices. It provides ancillary services such as medical coding, denial management, negotiation of care contracts managed and encryption. Audits your executive staff have experienced first-hand the financial frustrations of running a Medical Billing Services practice and provide a service to help you with your success.
This billing service has a number of attractive features. Get started with that, it can work with any EHR platform the practice is already on. This is quite important as most practices are already using an EHR, and who wants the hassle of transition, with recycling costs and potential downtime, and it’s a far superior approach to choosing a billing service. That works with your current platform additionally, for a practice that does not have a current EHR, an EHR will be provided, completely free of charge and at no additional cost.
Another professional is the minimum contractual requirement. While some services have a long and restrictive contract, Zee Medical Billing has a more basic contract and is not subject to deadlines. This allows you to stop using this service at any time with a reasonable 30-day notice, so there is no blocking. This also means that it gives Zee Medical Billing an added incentive to do a good job at all times, otherwise clients are essentially free to leave if they are unhappy.
Zee Medical Billing follows a gradual process to collect charges. It begins with the daily collection of office patient charges through the EMR or entered by staff. The medical claims software is then used to delete the claims and eliminate errors. Claims are billed and then payments are received both electronically and via paper remittances. Payment is received directly from the payer at your choice of human medical practice or billing. According to Zee Medical Billing, payment must be received in as little as 7 days for a private payer and 14 days after filing for Medicare.
These payments are reviewed, compared to rate schedules, and entered into the system for the purpose of correct reimbursement. Patient balances are then billed, and follow-up emails and phone calls are made to collect payments; patients receive an 800 number at Zee Medical Billing for billing questions that inevitably arise. The practice receives Aging Reports to keep the practice informed of pending invoices and collections. In the case of overdue bills, Zee Medical Billing engages its reimbursement specialist to follow up on the claim to maximize collection and avoid bad debts. The practice is kept up-to-date with the reports submitted, and clients can also access their account through a 24-hour online interface,
Zee Medical Billing is a smaller company. While this can be a benefit, such as getting a dedicated account manager, there are times when the smaller size shows, such as the lack of fancy mobile apps. However, see below how straightforward the support is, although those looking for sophisticated documentation or a self-service portal may be disappointed.
There is no need for any software, as Human Medical Services does its billing on the doctor’s current platform. Also, there are no mobile apps available to be used.
Obtaining assistance is through direct contact with your account manager. We’re talking about really direct access, as there are reportedly only three account managers, and their direct cell phone numbers are provided to users for help when needed.
Zee Medical Billing has a very transparent pricing structure, which is based on a percentage of collections. The rate is 5% to 7% of total collections, which means that this company has some “Skin in the game,” and if it doesn’t collect anything, then it won’t do anything either, so the incentive is there to do it. This ensures that the practice will maximize your chances of receiving a payment, as Zee Medical Billing has to produce if they want to receive a payment. Finally, Zee Medical Billing is not paid until the practice does, so there is no outlay for their services.
The percentage range is based on the total amount of charges, so at a higher volume, a lower rate can be negotiated.
Additional services are also offered, with some unknown costs. These include free medical transcription, accreditation services and a social media profile for the practice, and online patient scheduling. We appreciate that Zee Medical Billing does not charge separately for each of these services, and uses them as an “added value”; the unfortunate part is that “Minimum monthly billing applies,” to receive these services, but no details are provided on what this minimum is. Also, there is a “Low start” load, which again is not detailed.
Zee Medical Billing is a simplified service dedicated to medical billing. Practices who want a simple solution to outsource their billing while maintaining their existing EHR, no complicated software or lengthy contracts, and a simple collection-based percentage charge will find that it meets their needs very well. Those looking for a larger company that offers sophisticated mobile apps, integrates more fully with their EHR, and has more developed support options will be disappointed. For smaller practices looking to explore outsourcing their bills, Zee Medical Billing offers an affordable entry point.